Web Hosting Server Maintenance and Upgrades

May 19, 2012 8:00 GMT
Software maintenance on all servers Our system administrators plan to run an OS update on all servers, which will require server reboots. The maintenance windows are as follows: - US-based servers: May 19, 04:00-05:00 EDT, - European servers: May 19, 23:00-23:59 CEST, - Hong Kong servers: May 20, 03:00-04:00 HKT. In the provided time intervals, the hosting service may be unavailable for up to 10 minutes per server.
Duration: 60 min

May 17, 2012 7:00 GMT
Software maintenance on server s700.sureserver.com Our software team will perform software updates on server s700.sureserver.com. The updates will take place on May 17, 2012, between 09:00 and 10:00 CET. In this window, access to the following sections of the hosting Control Panel will be disabled: DNS Manager Domain Parking An outage of the hosting service is not expected.
Duration: 60 min

May 16, 2012 8:00 GMT
Software maintenance on all servers Our system administrators scheduled a software maintenance (module updates) for all servers. The updates will occur according to the following schedule: - US-based servers: May 16, 04:00-05:00 EDT, - European servers: May 16, 23:00-23:59 CEST, - Hong Kong servers: May 17, 03:00-04:00 HKT. In these maintenance windows, customer scripts that rely on server locales may be returning errors for no longer than a minute.
Duration: 60 min

May 15, 2012 19:00 GMT
Email software upgrade on server s213 A scheduled maintenance of the email service on server s213 (Hong Kong) will occur on May 15 between 03:00 HKT and 03:15 HKT. In this window, the email software will be upgraded. During the upgrade, the POP3, IMAP and SMTP services may be unavailable for up to 5 minutes.
Duration: 15 min

May 15, 2012 8:00 GMT
Email software upgrade on server260 A scheduled maintenance of the email service on server260 will occur on May 15 between 04:00 EDT and 04:15 EDT. In this window, the email software will be upgraded. During the upgrade, the POP3, IMAP and SMTP services may be unavailable for up to 5 minutes.
Duration: 15 min

May 13, 2012 21:01 GMT
Network maintenance for European servers A network maintenance has been planned for EU-based servers, which will take place on May 13, 2012, between 23:00 and 23:15 EEST. In this window, core network devices will be rebooted. Customers may experience latency or packet loss when accessing their sites in Europe, for no more than 3-5 minutes.
Duration: 15 min

May 13, 2012 19:00 GMT
Software maintenance on Hong Kong based servers Our system administrators scheduled a software maintenance for all servers at the iAdvantage datacenter, which will occur on May 14, 2012, between 03:00 and 05:00 HKT. The purpose of the maintenance is to perform software updates. The expected service outage within the maintenance window is up to five minutes for each server.
Duration: 120 min

May 13, 2012 8:00 GMT
Software maintenance on US-based servers Our system administrators scheduled a software maintenance for all servers at the Savvis datacenter, which will occur on May 13, 2012, between 04:00 and 06:00 EDT. The purpose of the maintenance is to perform software updates. The expected service outage within the maintenance window is up to five minutes for each server.
Duration: 120 min

May 12, 2012 6:00 GMT
SureSupport.com ticketing system maintenance Our software developers are planning a maintenance/updates of the SureSupport.com ticketing system. The maintenance will take place on May 12, 2012, between 02:00 and 02:30 EDT. In this window, customers will be unable to log in to their SureSupport.com accounts for up to 15 minutes. During that time, our Support Team will be reachable by email to support@suresupport.com, or through the contact form that will be displayed at http://suresupport.com.
Duration: 30 min

May 10, 2012 7:00 GMT
Software maintenance on server s700.sureserver.com Our software team will perform software updates on server s700.sureserver.com. The updates will take place on May 10, 2012, between 09:00 and 10:00 CET. In this window, access to the following sections of the hosting Control Panel will be disabled: DNS Manager Domain Parking An outage of the hosting service is not expected.
Duration: 60 min

May 09, 2012 7:00 GMT
Software maintenance on server s700.sureserver.com Our software team will perform software updates on server s700.sureserver.com. The updates will take place on May 09, 2012, between 09:00 and 10:00 CET. In this window, access to the following sections of the hosting Control Panel will be disabled: DNS Manager Domain Parking An outage of the hosting service is not expected.
Duration: 60 min

May 06, 2012 8:00 GMT
Network maintenance at the Savvis datacenter Our system administrators plan a software maintenance on our network routers in the Savvis datacenter. The maintenance window is scheduled for May 6th, 04:00-04:10 EDT. No interruption of the service is expected, but during the upgrade window occasional latency or packet loss to servers in our USA-based datacenter may occur.
Duration: 10 min

May 05, 2012 21:00 GMT
Network maintenance at the Equinix and Neterra datacenters Our system administrators plan a software maintenance on our network routers in the Equinix and Neterra datacenters. The maintenance window is scheduled for May 5th, 23:00-23:10 CEST. No interruption of the service is expected, but during the upgrade window occasional latency or packet loss may occur.
Duration: 10 min

May 05, 2012 19:00 GMT
Network maintenance at the iAdvantage datacenter Our system administrators plan a software maintenance on our network routers in the iAdvantage datacenter. The maintenance window is scheduled for May 6th, 03:00-03:10 HKT. No interruption of the service is expected, but during the upgrade window occasional latency or packet loss to servers in our Hong Kong datacenter may occur.
Duration: 10 min

April 30, 2012 21:00 GMT
Upgrade to MySQL 5.5 Our system administrators scheduled an upgrade of MySQL to 5.5 for all servers currently using MySQL 5.1. The upgrade will occur according to the following schedule: - European servers: Apr 30, 23:00-23:59 CEST, - Hong Kong servers: May 02, 03:00-04:00 HKT, - US-based servers: May 03, 04:00-05:00 EDT. In these maintenance windows, the MySQL service on each machine will be restarted, and certain queries to the server may be halted/dropped.

April 28, 2012 8:00 GMT
Network maintenance at the Savvis datacenter Our system administrators plan a software maintenance on our network routers in the Savvis datacenter. The maintenance window is scheduled for April 28th, 04:00-04:10 EDT. No interruption of the service is expected, but during the upgrade window occasional latency or packet loss to servers in our USA-based datacenter may occur.
Duration: 10 min

April 27, 2012 21:00 GMT
Network maintenance at the Equinix and Neterra datacenters Our system administrators plan a software maintenance on our network routers in the Equinix and Neterra datacenters. The maintenance window is scheduled for April 27h, 23:00-23:10 CEST. No interruption of the service is expected, but during the upgrade window occasional latency or packet loss may occur.
Duration: 10 min

April 27, 2012 19:00 GMT
Network maintenance at the iAdvantage datacenter Our system administrators plan a software maintenance on our network routers in the iAdvantage datacenter. The maintenance window is scheduled for April 28th, 03:00-03:10 HKT. No interruption of the service is expected, but during the upgrade window occasional latency or packet loss to servers in our Hong Kong datacenter may occur.
Duration: 10 min

April 24, 2012 22:00 GMT
Network maintenance for servers s801-s805 Our upstream provider informed us that they plan a network maintenance which will partially affect the connectivity to servers s801-s805. The maintenance will take place between 21:00 GMT(+00:00) on April 24, and 06:00 GMT on April 25. In this window, some customers may experience latency or packet loss, as well as disruptions of connectivity of up to 1 minute.

April 21, 2012 17:00 GMT
Hardware maintenance on s223.sureserver.com Our System Administrators scheduled a maintenance window for s223.sureserver.com. The maintenance will occur on April 22, 2012, between 01:00 and 03:00 HKT. An outage of up to 30 minutes is expected in this window.
Duration: 120 min

April 20, 2012 8:00 GMT
MySQL upgrade on several servers at Savvis datacenter Our system administrators scheduled an upgrade of the MySQL server from 5.1 to 5.5, for the following servers: server261.com - server265.com, s461, s462, s481, s482. The upgrade will occur on April 20, 2012, between 04:00 and 05:00 EDT. In this window, the MySQL service will be restarted, and certain queries to the server may be halted/dropped.
Duration: 60 min

April 09, 2012 8:00 GMT
MySQL upgrade on server260.com and s483.sureserver.com An upgrade of the MySQL server from 5.1 to 5.5 has been scheduled for servers: server260.com s483.sureserver.com The upgrade will occur on April 9, 2012, between 04:00 and 04:30 EDT. In this window, the MySQL service will be restarted, and certain queries to the server may be halted/dropped.
Duration: 30 min

April 08, 2012 8:00 GMT
Hardware maintenance on servers at the SAVVIS datacenter Our system administrators scheduled a maintenance window for the following servers: s458.sureserver.com s459.sureserver.com s460.sureserver.com The maintenance will occur on April 08, 2012, between 04:00 and 05:00 EDT. In this window, a 20-minute service outage for each server is expected.
Duration: 60 min

April 07, 2012 19:00 GMT
Software maintenance on s225.sureserver.com Our system administrators scheduled a maintenance window for server s225.sureserver.com The maintenance will occur on April 08, 2012, between 03:00 and 03:30 HKT. In this window, each of the servers will be rebooted.
Duration: 30 min

April 07, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators scheduled a maintenance window for the following servers: s418.sureserver.com s419.sureserver.com s420.sureserver.com s458.sureserver.com s459.sureserver.com s460.sureserver.com The maintenance will occur on April 07, 2012, between 04:00 and 04:30 EDT. In this window, each of the servers will be rebooted.
Duration: 30 min

April 05, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators are planning to perform software updates on the following servers: s445.sureserver.com s449.sureserver.com s452.sureserver.com s455.sureserver.com s458.sureserver.com The maintenance will occur on April 05, 2012, between 04:00 and 05:00 EDT. In this window, a 10-minute service outage for each server is expected.
Duration: 60 min

April 04, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators are planning to perform software updates on the following servers: s430.sureserver.com s433.sureserver.com s436.sureserver.com s439.sureserver.com s442.sureserver.com The maintenance will occur on April 04, 2012, between 04:00 and 05:00 EDT. In this window, a 10-minute service outage for each server is expected.
Duration: 60 min

April 03, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators are planning to perform software updates on the following servers: s415.sureserver.com s418.sureserver.com s421.sureserver.com s424.sureserver.com s427.sureserver.com The maintenance will occur on April 03, 2012, between 04:00 and 05:00 EDT. In this window, a 10-minute service outage for each server is expected.
Duration: 60 min

April 02, 2012 22:00 GMT
MySQL5 upgrade scheduled on all servers Our system administrators will upgrade the MySQL version on all our servers from 5.1.54 to 5.1.61. The maintenance windows are scheduled as follows: - European servers: April 3, 00:00-01:00 CET, - Hong Kong servers: April 4, 03:00-04:00 HKT, - US-based servers: April 4, 03:00-04:00 EST. In these windows, the MySQL5 service will be unavailable for up to a minute.
Duration: 60 min

April 02, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators are planning to perform software updates on the following servers: hoster901.com hoster904.com hoster907.com hoster910.com s412.sureserver.com The maintenance will occur on April 02, 2012, between 04:00 and 05:00 EDT. In this window, a 10-minute service outage for each server is expected.
Duration: 60 min

March 31, 2012 21:00 GMT
Software maintenance in the Equinix and Neterra datacenters Our system administrators scheduled a software maintenance for our servers in the Equinix and Neterra datacenters. The purpose of the maintenance is to perform an OS update. The maintenance window is scheduled for March 31, 23:00-00:00 CET. In this window, servers in the two datacenters may be offline for up to five minutes.
Duration: 60 min

March 31, 2012 19:00 GMT
Software maintenance in the iAdvantage datacenter Our system administrators scheduled a software maintenance for our servers in the iAdvantage datacenter (Hong Kong). The purpose of the maintenance is to perform an OS update. The maintenance window is scheduled for April 1, 03:00-05:00 HKT. In this window, servers in the iAdvantage datacenter may be offline for up to five minutes.
Duration: 120 min

March 31, 2012 7:00 GMT
Software maintenance in the Savvis datacenter Our system administrators scheduled a software maintenance for our servers in the Savvis datacenter (Boston). The purpose of the maintenance is to perform an OS update. The maintenance window is scheduled for March 31, 02:00-04:00 EST. In this window, servers in the Savvis datacenter may be offline for up to five minutes.
Duration: 120 min

March 30, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators are planning to perform software updates on the following servers: s403.sureserver.com s406.sureserver.com s409.sureserver.com server343.com The maintenance will occur on March 30, 2012, between 04:00 and 05:00 EDT. In this window, a 10-minute service outage for each server is expected.
Duration: 60 min

March 29, 2012 8:00 GMT
Software maintenance on servers at the SAVVIS datacenter Our system administrators are planning to perform software updates on the following servers: server322.com server325.com server340.com s400.sureserver.com The maintenance will occur on March 29, 2012, between 04:00 and 05:00 EDT. In this window, a 10-minute service outage for each server is expected.
Duration: 60 min

March 24, 2012 9:00 GMT
MySQL upgrade scheduled on servers s274, s275, s276, and s277 Our System administrators will upgrade the MySQL5 server on servers s274, s275, s276, and s277. The maintenance will occur on March 24th, 2012, between 05:00 and 05:30 EDT. In this maintenance window, the MySQL5 service will be unavailable for up to a minute.
Duration: 30 min

March 24, 2012 8:00 GMT
Hardware maintenance on multiple servers at the SAVVIS datacenter Our system administrators scheduled a hardware maintenance for the following servers: server316.com server319.com The maintenance will occur on March 24, 2012, between 04:00 and 05:00 EDT. The purpose of the maintenance is a hardware upgrade. A 10-minute service outage per each server is expected in the maintenance window.
Duration: 60 min

March 23, 2012 20:00 GMT
MySQL upgrade scheduled on servers s215, s222, s223, and s224 Our System administrators will upgrade the MySQL5 server on servers s215, s222, s223, and s224. The maintenance will occur on March 24th, 2012, between 04:00 and 04:30 HKT. In this maintenance window, the MySQL5 service will be unavailable for up to a minute.
Duration: 30 min

March 20, 2012 8:00 GMT
Hardware maintenance on multiple servers at the SAVVIS datacenter Our system administrators scheduled a hardware maintenance for the following servers: s415.sureserver.com s418.sureserver.com s421.sureserver.com s424.sureserver.com s427.sureserver.com s430.sureserver.com s433.sureserver.com s436.sureserver.com s439.sureserver.com s442.sureserver.com s445.sureserver.com s449.sureserver.com s452.sureserver.com s455.sureserver.com s458.sureserver.com The maintenance will occur on March 20, 2012, between 04:00 and 06:00 EDT. The purpose of the maintenance is a hardware upgrade. A 10-minute service outage per each server is expected in the maintenance window.
Duration: 120 min

March 19, 2012 20:00 GMT
MySQL upgrade scheduled on servers s213 and s214 Our System administrators will upgrade the MySQL5 server on servers s213 and s214. The maintenance will occur on March 20th, 2012, between 04:00 and 04:30 HKT. In this maintenance window, the MySQL5 service will be unavailable for up to a minute.
Duration: 30 min

March 19, 2012 9:00 GMT
MySQL upgrade scheduled on servers s272 and s273 Our System administrators will upgrade the MySQL5 server on servers s272 and s273. The maintenance will occur on March 19th, 2012, between 05:00 and 05:30 EDT. In this maintenance window, the MySQL5 service will be unavailable for up to a minute.
Duration: 30 min

March 19, 2012 8:00 GMT
Hardware maintenance on multiple servers at the SAVVIS datacenter Our system administrators scheduled a hardware maintenance for the following servers: server316.com server319.com server322.com server325.com server340.com server343.com s400.sureserver.com s403.sureserver.com s406.sureserver.com s409.sureserver.com s412.sureserver.com hoster901.com hoster904.com hoster907.com hoster910.com The maintenance will occur on March 19, 2012, between 04:00 and 06:00 EDT. The purpose of the maintenance is a hardware upgrade. A 10-minute service outage per each server is expected in the maintenance window.
Duration: 120 min