Hosting

Apple iPad (IMAP & SMTP over SSL)

Attention

This article contains instructions for an outdated version of iOS. Instructions for the latest version are available at:

Apple iPad with iOS 11 / iOS 12

To configure iPad to receive and send email using our servers through IMAP and SMTP over SSL, you can follow the steps below. In this manual we are using example domain name and email address, so please make sure to replace:

Attention username@domain-name-example.com with your email address
domain-name-example.com with your domain name
your_server.com with your server's host name (you can find your server's host name listed in the upper left corner of your Control Panel)

 

1. On your iPad's home screen, tap Settings.

2. Tap Mail, Contacts, Calendars, then tap Add Account.

Mail, Contacts, Calendars -> Add Account

 

3. Tap Other, then tap Add Mail Account.

Other

Add Mail Account

 

4. In the Name field you should enter the name that would appear on the messages you send.
Enter username@domain-name-example.com in the Email field.
In the Password field you need to enter the current password for this particular mailbox.
In the Description field you need to add a short description of your account in your e-mail client. This name would show up only in your own mail program. You can set a name such as "Work Account", "Sales mail" or your name, for example.

New Account

Tap the Next button.

 

5. Tap IMAP.

For Host Name in the Incoming Mail Server section use mail.your_server.com (replace your_server.com with your server's name).
Enter username@domain-name-example.com in the User name field (replace username@domain-name-example.com with your email address).
The Password field should be filled in for you from the previous screen.

For Host Name in the Outgoing Mail Server section use mail.your_server.com (replace your_server.com with your server's name).
Enter username@domain-name-example.com in the User Name field (replace username@domain-name-example.com with your email address).
In the Password field enter the current password for this particular mailbox.

IMAP

Tap the Save button at the top of the screen.

 

6. Mail will verify your settings by connecting to the server. You will need to have an active Internet connection for that.

 

7. Your device will show the IMAP screen next. Make sure Mail is set to ON.

Make sure Mail is set to ON

Tap on the Save button.

 

8. Tap your account under Accounts.

Accounts

 

9. Tap on your account on the next screen as well (under the IMAP section).

Tap on your account on the next screen

 

10. Scroll to the Outgoing Mail Server section.

 

11. Tap on the SMTP setting.

Tap on the SMTP setting

 

12. Under Primary Server tap mail.your_server.com.

Primary Server

 

13. Make sure that Use SSL is set to ON and that Server Port is set to 587.

Make sure that Use SSL is set to ON and that Server Port is set to 587

Tap on the Done button.

Tap on the back arrow button at the top of the page.

 

14. Tap Advanced.

Advanced

 

15. Make sure that Use SSL is set to ON, and that the Server Port is 993. Type INBOX (all caps) for IMAP Path Prefix.

Advanced

Tap the back arrow at the top left corner of the screen to return to the previous screen, then tap on the Done button there. Your email account is now successfully configured.

You can add additional email accounts by repeating the same procedure.