Boston Hosting

Apple iPhone & Apple iPod with iOS 7 (IMAP)

Attention

This article contains instructions for an outdated version of iOS. Instructions for the latest version are available at:

Apple iPhone & Apple iPod with iOS 11 / iOS 12

To configure iPhone or iPod to receive and send email using our servers over IMAP and SMTP, you can follow the steps below. In this manual we are using example domain name and email address, so please make sure to replace:

Attention username@domain-name-example.com with your email address
domain-name-example.com with your domain name

 

1. On your iPhone's home screen, tap Settings.

Settings

 

2. Scroll down and tap Mail, Contacts, Calendars.

Mail, Contacts, Calendars

 

3. Tap Add Account.

Add Account

 

4. Tap Other -> Add Mail Account.

Other

Add Mail Account

 

5. In the Name field you should enter the name that would appear on the messages you send.
Enter username@domain-name-example.com in the Email field.
In the Password field you need to enter the current password for this particular mailbox.
In the Description field you need to add a short description of your account in your e-mail client. This name would show up only in your own mail program. You can set a name such as "Work Account", "Sales mail" or your name, for example.

New Account

Tap the Next button.

 

6. Tap IMAP.

IMAP

 

7. For Host Name in the Incoming Mail Server section use mail.domain-name-example.com (replace domain-name-example.com with your domain name).
Enter username@domain-name-example.com in the User name field (replace username@domain-name-example.com with your email address).
The Password field should be filled in for you from the previous screen.

Incoming Mail Server

 

8. Scroll to the Outgoing Mail Server section.
Tap the Host Name field and type in mail.domain-name-example.com (replace domain-name-example.com with your domain name).
Enter username@domain-name-example.com in the User Name field (replace username@domain-name-example.com with your email address).
In the Password field enter the current password for this particular mailbox.

Outgoing Mail Server

Tap the Next button at the top of the screen.

 

9. Mail will verify your settings by connecting to the server. You will need to have an active Internet connection for that.
At this point, you may receive a warning stating that Mail Cannot Verify Server Identity - tap Cancel, and then tap Yes if asked whether you want to continue setting up the account without SSL.

Tap Cancel on the Cannot Verify Server Identity warnings

 

10. Your device will show the IMAP screen next. Make sure Mail is set to ON.

Make sure Mail is set to ON

Tap on the Save button.

 

11. Tap your account under Accounts.

Tap your account under Accounts

 

 

12. Tap on your account on the next screen as well (under the IMAP section).

Tap on your account on the next screen

 

 

13. Scroll to the bottom of the screen and tap on the SMTP setting.

SMTP

 

14. Under Primary Server tap mail.domain-name-example.com.

Primary Server

 

15. Make sure that Use SSL is set to OFF and that Server Port is set to 587.

Make sure that Use SSL is set to OFF and that Server Port is set to 587

Tap on the Done button.

Tap on the back arrow button at the top of the page.

Tap on the back arrow button at the top of the page

 

16. Tap Advanced.

Advanced

 

17. Scroll down and make sure that Use SSL is set to OFF, and that the Server Port is 143. Type INBOX (all caps) for IMAP Path Prefix.

Advanced

18. While on this screen, scroll back up to the Mailbox Behaviors list. From here, you can configure Mail to synchronize its Drafts, Sent and Deleted mailboxes with the corresponding IMAP folders on the server. To do so, tap on the folder that you would like to configure. On the following screen, tap on the desired folder on the server.

Tap on the folder that you would like to configure

On the following screen, tap on the desired folder on the server

Tap the back arrow at the top left corner of the screen to return to the previous screen, then tap on the Done button there. Your email account is now successfully configured.

You can add additional e-mail accounts by repeating the same procedure.