Boston Hosting

Apple Mail for Mac OS X 10.15 (POP3 & SMTP over SSL)

To configure your Apple Mail application for OS X 10.15 (Catalina) to send and receive email using our servers using POP3 and SMTP over SSL/TLS, please follow the steps below. Please replace:

Attention username@domain-name-example.com with your email address
domain-name-example.com with your domain name
your_server.com with your server's host name (you can find your server's host name listed in the upper left corner of your Control Panel)

 

1. Open Apple Mail. Select Mail -> Add Account... from the menu bar.

Add Account
 

2. Select the Other Mail Account option and click Continue.

Other Mail Account

3. The Add a Mail Account screen will appear.

Add A Mail Account

In the Name field enter the name you would like to appear on the messages you send.

In the Email Address field enter the email address you are configuring.

In the Password field enter the current password for this particular address.

Click the Sign In button.

 

4. After a short settings discovery procedure, Apple Mail will inform you that it's unable to verify account name or password. Fill out the form to configure the account manually.

Unable to Verify

The Email Address and Password fields should already be populated with what you entered on the previous screen.

In the User Name field enter username@domain-name-example.com (replace username@domain-name-example.com with your actual address).

Set Account Type to POP.

For Incoming Mail Server use mail.your_server.com (replace your_server.com with the server name).

For Outgoing Mail Server use mail.your_server.com (replace your_server.com with the server name).

Click the Sign In button.

5. The account will be created, and any messages in your Inbox will be downloaded. You may need to quit and restart the application, if downloading does not start at this point.


6
. To proceed with the configuration, go to Mail -> Preferences... from the menu.

sierra05.png

 

7. You should see the new mail account listed in the Accounts section. Go to the Server Settings tab.

sierra06.png


Uncheck the Automatically manage connection settings option for both Incoming Mail Server (POP) and Outgoing Mail Server (SMTP).

Enter 995 in the Port field for Incoming Mail Server (POP).

Enter 587 in the Port field for Outgoing Mail Server (SMTP).

Make sure the Use TLS/SSL checkboxes are checked for both incoming and outgoing email.

Choose Password from the Authentication drop-down menus for both incoming and outgoing email. Make sure your username (full email address) and password are entered.

Click the Save button. 


8. Close the Accounts screen. Your Apple Mail application is now configured.

Attention You may miss some e-mail messages if you use POP3 to access a mailbox that has SpamAssassin enabled for it. Please read our Possible issues when using POP3 and SpamAssassin article for more information.